PAWS Alert - Information for Faculty and Staff
- Poor attendance
- Poor academic performance
- Failure to submit assignments
- Poor academic skills
- Mental health concerns
- Financial problems
- Personal/family crisis
Faculty and staff are encouraged to make initial contact with students before submitting a PAWS Alert referral. By showing concern for a student’s academic success and personal well-being, you are providing the first level of intervention. Please be as thorough as you can to help us better understand the situation. If you have been unable to contact the student or would like additional support, please submit a PAWS Alert.
The PAWS Alert Process
Step 1: Alert - The faculty or staff member submits a PAWS Alert and receives an email confirming alert submission.
Step 2: Review - The PAWS Alert is received by the Retention Management and Planning Office and reviewed within 2-3 business days of receipt.
Step 3: Referral - Once reviewed by a Retention Management and Planning staff, the PAWS Alert is referred to an appropriate campus resource according to the alert type.
Step 4: Intervention - A staff member from the campus resource referral will attempt to contact the faculty/staff member and/or the referred student to provide information, support, and additional resources to address the student's need.
If you are concerned about a student's mental health or well-being, please see the following links for additional resources from the Counseling Center.
The Counseling Center provides consultations for concerned faculty and staff members.
Requests made to PAWS Alert early warning system will on average take approximately 2-4 working days before the student will be contacted. If the student is in an emergency situation, please contact the University Police Department at 911.
If the alert is concerning Student Suicide or Suicidal Ideation, Please contact the Counseling Center directly at 512-245-2208 (M-F 8-5) or UPD if after hours. Also, please see additional Counseling Center Resources below for more guidance and support.